ME NOT YOU…..!!!! I’m sad to have to post this farewell review. I’m never patronizing this restaurant ever again” for years I have been coming here on the recommendations of my mother, despite the way she ( Older woman I assume to be the owner ) made me feel not really welcome . She NEVER Greet me or say thank you. It’s always “ How can I help you” never a friendly hello , and that was the very first time I visited her restaurant yrs ago too. I really like the food despite little to no meat in my meat Entrées. Numerous times again on numerous occasions I have looked the other way believing that maybe I am over reacting. I’m a very friendly brown woman with a gorgeous inviting smile so I’m told . But again TONIGHT I Called in my order and I came in to pick it up. There was a caucasian male ahead of me signing his credit card receipt Immediately when he was done she thanked him and did it with a smile that I never seen before. Wow, Now it’s my turn I sign my receipt and immediately she’s Nodded her head without a smile. I then said what I have said a few times before when she did this, “you’re welcome” but then I said why U didn’t say “thank you “ to me like u said to the man right before me. No more excusing her behavior . I’m Done!!! I don’t think my money is good enough her restaurant. She wins!!! I WILL NEVER SPEND ANOTHER DIME THERE.
Terrible -so very disappointing. I ordered the duck - it was so dry and brittle it looked like someone’s old leftovers pulled from the back of the fridge and heated up in a microwave. I also ordered the steamed pot stickers which were bland and gummy. I threw it all out. So much for dinner out… and almost $30 down the drain. 🙁☹️
Consistently great food! Have never had an issue with missing food or wrong food. Or having to wait longer than what I was told over the phone for pickup orders. This place is the best! I drive half an hour out of my way to pick food up from here. Absolutely love this place!
We ordered egg rolls, crab meat wontons, twice cooked pork and crispy duck. A delightful New Year's Day dinner for two, then dinner again the next day! Fast, reasonably priced and delicious.
An Oak Park classic! I love the sweet and sour chicken and rainbow fried rice. They also have my favorite pot stickers ever. Egg rolls A+. Their lunch specials were a classic of my childhood and still are excellent. Expect slower pickups because they are running with less staff due to COVID, which I actually appreciate because everyone is staying safe! Love Luo's!
Ordered for pickup, but wish I'd have dined in long ago. This place has the classic Chicagoland Chinese Food taste and feel. I ordered a lunch special and the price made it seem like the portions would be tiny, so I ordered more as filler, but I ended up with lunch and dinner from the same meal. Delicious too, I've craved the scallion pancake several times since my visit -- the flavor of their dipping sauces let you know they've got some traditional tricks up their sleeves. I can't wait to try some of their Cantonese dishes.
I am going to this place for many years and it is still one of my favorite places for sit down Chinese. The service is always quick and friendly! While it's definitely not the most fanciest restaurant it's definitely a family-owned business that you should visit for good meal!
I ordered chicken fried rice with no carrots and peas. They made no changes to the order. Complete disregard for the customer